Responsible Gaming

At 98bet Responsible Gaming — Your safety is our priority

Gaming should be fun, not stressful. 98bet believes every player deserves a safe and healthy gaming experience. Our responsible gaming policy empowers you to set limits, self-assess, and seek help whenever you need it.

18+
Age Restriction
24/7
Support Services
100%
Safe Platform
BDT 0
Limit Setting Fee

At 98bet, responsible gaming is more than a rule — it's part of who we are. We believe online gaming can be a healthy, stress-free form of entertainment when enjoyed mindfully and responsibly. On this page, you'll find everything you need: information, tools, and support resources related to responsible gaming.

01

What Does Responsible Gaming Mean

Responsible gaming means treating gaming as a conscious form of entertainment — not a source of income or a way to solve problems. At 98bet, responsible gaming means knowing your budget, managing your time, and taking a break when gaming stops being fun and starts feeling like a burden.

Our platform is built on three core principles of responsible gaming. First, gaming is always for entertainment — not a way to solve financial problems. Second, only bet what you can afford to lose. Third, gaming should never take priority over family, friends, or everyday responsibilities.

What Healthy Gaming Looks Like

You decide when to play and when to stop. Playing within your budget and accepting losses without distress — that's what healthy gaming looks like.

98bet encourages every player to reflect on their gaming habits. We are committed to fostering a responsible gaming environment, and all our tools are available free of charge.

02

Signs of Problem Gaming

People often don't realize when their gaming habits are becoming a problem. If you notice the signs below, it's time to take them seriously. 98bet is always here for you — acknowledging a problem is a sign of strength, not weakness.

Repeatedly playing to try to win back lost money

Lying to family or friends about your gaming

Using bill or food money to fund gaming

Feeling restless or irritable when not gaming

Prioritizing gaming over work, study, or sleep

Repeatedly trying to cut back on gaming but failing

Going into debt or facing financial hardship due to gaming

Seeing gaming as the only way to relieve stress

If You Notice These Signs

If you identify with more than three of the signs above, please contact our support team or use the self-exclusion option. Seeking professional help is the bravest decision you can make.

03

Self-Assessment

Answer the following questions honestly. This self-assessment will help you understand where your gaming habits stand. If you answer 'Yes' to any question, take it as a warning sign.

Question 01
Have you ever spent more than your intended budget and regretted it afterward?
Question 02
Do you feel that gaming is causing problems in your relationships with family or loved ones?
Question 03
Do you find yourself thinking about gaming during work or study, making it hard to focus?
Question 04
After a loss, do you place bigger bets out of frustration or anger?
Question 05
Do you hide your gaming spending from family or friends?
Understanding Your Results

0–1 "Yes": Your gaming habits are healthy. 2–3 "Yes": Play with caution and consider setting limits. 4–5 "Yes": Please consider self-exclusion or seeking professional support.

04

Set Your Limits

98bet lets you set various limits on your account. These tools are completely free and can be activated at any time. Setting limits makes it easier to enjoy gaming on your own terms.

Deposit Limit
Daily / Weekly / Monthly Deposit Limits

Set a limit on how much you can deposit within a given period. Any reduction takes effect immediately.

Loss Limit
Maximum Loss Limit

Gaming will automatically stop once you have lost a set amount.

Time Limit
Session Time Limit

Set a daily cap on how many hours you spend gaming. You will be automatically logged out when the time is up.

Break
Cooling-Off Period

Take a break from 24 hours up to 30 days. Your account stays active during this period, but gaming is not available.

Limit Setting Guidance

Set your limits before you start playing, not after a loss. It's advisable to spend no more than 5% of your monthly budget on gaming.

05

Self-Exclusion

If you feel you need a lengthy break from gaming, self-exclusion is the most effective tool available. Through 98bet's self-exclusion program, you can deactivate your account completely for anywhere between 6 months and 5 years.

  • Once self-exclusion is active, no gaming activity will be permitted for the duration of the selected period.
  • All promotional emails and notifications will be paused during this period.
  • Self-exclusion cannot be cancelled before the chosen period ends.
  • Your account balance will remain secure and can be withdrawn once the period ends.
  • Permanent exclusion is also an option — this will close your account for good.
To Activate Self-Exclusion

Reach us via our 24/7 Live Chat or email us at [email protected]. Our team will process your request within 24 hours. Everything is completely confidential.

06

Age Verification & Minor Protection

98bet strictly prohibits access to anyone under 18. Age verification is mandatory during registration. Government-issued ID is checked as part of the KYC process, and any account suspected of belonging to a minor is suspended immediately.

Parents in Bangladesh often worry about online gaming. That is why family safety is a top priority for us. If you discover that your child or another family member is using 98bet, please contact us right away.

Strictly prohibited for users under 18 years of age

No minor may open an account on 98bet. If verification fails, the account and all deposited balance will be forfeited.

07

Protecting Your Family & Loved Ones

Gaming addiction affects not just the individual, but the entire family. If someone you know is struggling with a gaming problem, here are some steps you can take to help them.

  • Have an open conversation — raise the issue with empathy, without anger or judgment.
  • Encourage them to use 98bet's self-exclusion or limit-setting tools.
  • Recommend professional counseling services.
  • Stop providing financial support that could be used for gaming.
  • Seek support for yourself too — family members are under significant stress during this time as well.
Support for Families

The 98bet support team is here to help not just players, but their family members too. Reach out to us and we'll point you in the right direction.

08

Support & Professional Counseling

If you feel you have a problem, do not try to handle it alone — seek help. Beyond 98bet's own support team, professional counseling services are also available to you. Consulting a mental health professional is a brave and worthwhile decision.

  • 98bet Live Chat: 24/7 support available in Bangla.
  • Email support: [email protected] — response within 48 hours.
  • National Mental Health Helpline: 16789 (Bangladesh).
  • Kaan Pete Roi Helpline: 01779-554391 (mental health support).
Contact Us

Our dedicated team is always on hand for any responsible gaming concerns. Your information is kept strictly confidential.

Our Commitment

98bet's Responsible Gaming Framework

98bet doesn't just entertain — it's committed to keeping you safe too.

Advanced Security

SSL encryption and two-factor authentication keep every account on the 98bet platform secure. Your personal and financial information is always protected.

Customizable Limit Controls

Set your own deposit, loss, and time limits to suit your preferences. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.

Strict Age Verification

KYC verification is required at registration and withdrawal. The platform is strictly off-limits to anyone under 18.

Self-Exclusion Program

From 6 months to permanent exclusion — self-exclusion options are available for any duration you choose. Once activated, no notifications or promotional offers will be sent to you.

24/7 Bangla support

Our Bangla-speaking support team is available around the clock for any responsible gaming queries. Get in touch via Live Chat or email.

Full Confidentiality

All self-exclusion and support requests are completely confidential. Your personal information is never shared with any third party.

Frequently Asked Questions

Responsible Gaming Enquiries

Yes, all of 98bet's responsible gaming tools — limit setting, self-exclusion, and cooldown periods — are completely free. No charges apply for using any of them.

No, your account balance is fully protected during a self-exclusion period. You can withdraw it once the period expires.

Reducing your limit takes effect immediately. Increasing it, however, requires a 24-hour waiting period — this is designed to protect you from making impulsive decisions.

Absolutely not. 98bet strictly enforces an 18+ age policy. Age verification is mandatory during registration and the KYC process. Any account suspected of belonging to a minor is closed immediately.

If you cannot control your gaming, keep playing to chase losses, or find that gaming is affecting your family life and work — these are warning signs. Check the self-assessment section on this page or reach out to our support team.

No. If you attempt to open a new account under the same identity while a self-exclusion is active, it will be detected and closed. This is essential to ensure the program remains effective.
Start Gaming Responsibly

Play responsibly,
Play and enjoy

Responsible gaming is a culture at 98bet. We want you to enjoy gaming safely, within your limits, and with genuine fun. Join today and use our protection tools to build healthy gaming habits.

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