Privacy Policy

98bet's Privacy Policy
Your Data Is Our Responsibility

When you play on 98bet, protecting your data is our top priority. This Privacy Policy details how we collect, use, and safeguard your information.

Last Updated: January 2026
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Welcome to 98bet. This Privacy Policy explains what information we collect when you use the 98bet platform, how that information is used and kept secure, and what rights you have over your data. By using 98bet, you are considered to have agreed to this Privacy Policy.

01

What Information We Collect

We collect various types of information when you register and use 98bet's services. This information is used to improve service quality and keep your account secure. 98bet only collects what is necessary — nothing more.

We collect two main types of information: data you provide directly, and data collected automatically while you use the platform.

Data Types Example Time of Collection
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile number, email address At Registration
Financial Information Mobile banking number, transaction history During Deposits & Withdrawals
Device Information IP address, browser, device model During Platform Use
Gaming Information Game history, bet amounts, wins and losses During Gameplay
Data Minimization Policy

98bet operates on a data minimization principle — we only collect what is necessary and never ask for or gather personal information beyond that.

02

How We Use Your Information

98bet uses all collected data only for specific, legitimate purposes. Arbitrary use of your information goes against our policy. Every use of your data has a defined reason, detailed below.

  • Account Management: Your information is required for registration, login, and account verification.
  • Service Improvement: Usage patterns are analyzed to enhance the gaming experience and introduce new features.
  • Financial Transactions: Financial information is required to process deposits, withdrawals, and bonuses.
  • Security Assurance: Behavioral data is analyzed to detect and prevent fraud.
  • Contact: Notifications for important updates, promotions, and transactions are sent to you.
  • Legal Obligations: Certain data is retained to comply with regulatory requirements.
  • Responsible Gaming: Data is used to identify problematic gaming behavior and take protective measures.
Marketing Opt-Out

If you no longer wish to receive promotional messages, you can opt out at any time through support. Opting out of essential service notifications is not available.

03

Data Sharing & Disclosure

98bet never sells your personal information. In certain circumstances, data may be shared with trusted third parties — and when it is, we ensure those parties uphold the same privacy standards we do.

  • Payment Processors: Relevant financial information is shared with payment providers such as bKash, Nagad, and Rocket.
  • KYC Partner: Identity information may be shared with identity verification providers.
  • Legal Authorities: Information may be disclosed in response to a valid order from a court or regulatory authority.
  • Anti-Fraud System: Risk-related data may be shared with third-party fraud prevention providers.
Never Shared

Your information is never shared with advertisers, marketing companies, or data brokers. 98bet does not sell your data — that is a core principle we stand by.

04

Cookie & Tracking Policy

98bet's website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience on the site. 98bet uses three main types of cookies.

  • Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Functionality Cookies: Used to remember your preferences such as language and theme.
  • Analytics Cookies: Platform usage statistics are collected to support site improvement.

You can disable non-essential cookies at any time through your browser settings. Note that doing so may cause some features to not work as intended.

05

Data Security Measures

98bet employs the highest level of technical and administrative safeguards to protect your data. Our security team monitors servers and systems around the clock, and any unusual activity is flagged and addressed immediately.

  • 256-bit AES SSL/TLS encryption is applied to all data transfers.
  • Passwords are stored using bcrypt hashing and are never kept in plain text.
  • Payment information is processed through PCI-DSS compliant secure gateways.
  • Two-factor authentication (2FA) is mandatory at the server level.
  • Regular third-party security audits are conducted.
  • Data backups are stored in encrypted form on secured servers.
Data Breach Response

In the event of a data breach, 98bet will notify affected users within 72 hours and take all necessary protective measures.

06

Your Rights Over Your Data

98bet believes every user should have full control over their own data. We provide you with several important rights to make that possible. Contact our support team to exercise any of them.

  • Data Access: You may request a copy of all data we hold about you.
  • Data Correction: You can request corrections to any inaccurate or incomplete information.
  • Data Deletion: You may request deletion of your data under certain conditions.
  • Objection to Processing: You may object to the use of your data for specific purposes.
  • Data Portability: You can download your data in a standard format (CSV/JSON).
  • Consent Withdrawal: You can withdraw your consent for marketing communications at any time.
Request Processing Time

Data-related requests are typically processed within 30 business days. Complex requests may take longer, but you will be notified in advance.

07

Third-Party Services & Links

98bet's platform integrates third-party services including game providers and payment processors. These third parties have their own privacy policies, and 98bet is not responsible for how they collect or use data.

  • Game software providers (such as Evolution, Pragmatic Play) follow their own security standards.
  • Payment gateway partners are PCI-DSS certified.
  • We recommend reviewing the privacy policy of any third-party service before using it.
08

Child Protection & Age Verification

98bet strictly prohibits anyone under 18 from using the platform. We actively verify user age and do not knowingly collect information from minors. If a user is found to be under 18, their account will be closed immediately and all collected data will be deleted.

A Note for Parents

If your child has accidentally registered on 98bet, please notify our support team immediately. We will act promptly and delete all associated data.

09

Privacy Policy Updates

98bet may update this Privacy Policy from time to time. If significant changes are made, you will be notified via your registered email or SMS. The "Last Updated" date at the top of the page always reflects the most recent revision.

Continued use of 98bet after any changes constitutes acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.

10

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please contact our support team. Our dedicated privacy team will carefully review your matter.

  • Instant 24/7 support is available via live chat.
  • Email inquiries are responded to within 48 hours.
  • Submit requests to delete your data or exercise portability rights through support.
Privacy Team Email

[email protected] — Send any privacy-related requests to this address. All communications are kept strictly confidential.

Why 98bet Is Safe

Our Core Privacy Principles

Every piece of your information at 98bet is protected to the highest standard — both technically and by policy.

End-to-End Encryption

All your data and transactions are secured with 256-bit SSL/TLS encryption, active at every stage of data transfer.

Secure Data Storage

Your data is stored in encrypted databases. Only authorized personnel can access limited data, and only when specifically required.

Strict KYC Verification

Every account is verified to ensure only genuine, age-eligible individuals access the platform.

No Sale of Personal Data

98bet never sells your data to third parties. Your privacy is not part of our business model.

Regular Security Audits

Independent third parties regularly audit our security systems. Any vulnerabilities identified are resolved immediately.

Your Data, Your Control

You have full control — view, correct, delete, or download your data at any time by contacting support.

Your Rights

Your Data Protection Rights

98bet respects every user's right to privacy. Contact us to exercise any of the rights listed below.

Right to Access Your Data

You may request a copy of all information we hold about you. This is typically provided within 30 days.

Right to Correct Your Data

If your profile contains incorrect or outdated information, you may request a correction.

Right to Data Deletion

Unless required by law, you may request deletion of your data after your account is closed.

Right to Data Portability

You may request a download of your data in CSV or JSON format.

Right to Object to Processing

You can object to your data being used for marketing or profiling purposes.

Right to Withdraw Consent

You can withdraw your consent for marketing communications at any time.

FAQs

Privacy FAQs

No, 98bet never sells your personal data to third parties. Data is shared only on a limited basis with specific partners for payment processing, KYC verification, or legal compliance purposes.

Yes. Your password is never stored in plain text. It is encrypted using the bcrypt hashing algorithm, meaning even 98bet staff cannot view your password.

After closing your account, you may request deletion of your data. However, certain information — such as transaction records — must be retained for a specified period due to legal obligations. Contact support for more details.

Yes. All payment information is processed through PCI-DSS compliant secure gateways. Your bKash, Nagad, or Rocket number is stored in encrypted form and is never accessed without authorization.

Essential cookies are always active and cannot be disabled. Turning off analytics or functionality cookies may affect login sessions and saved preferences, but your core gaming experience will continue uninterrupted.
Play Safe

Your Privacy Is Protected — Start Playing Now

Your data is fully protected at 98bet. Register with confidence and enjoy Live Casino, slots, fish games, and hundreds more.

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